Privacy Policy

Thank you for choosing to use our product, Crosscheck Sports. Here at Sapphire NW, we strive to produce the best quality apps, with data usage and user privacy in mind. If you have any questions or concerns about any of the terms listed in this agreement, please do not hesitate to contact us at We will personally read and reply to your message.

When you visit our website and/or mobile app, we recognize that you are trusting us with some of your personal information. We take your privacy very seriously, and want to disclose the how and why of what information we collect, without bogging you down with legal jargin.

This notice applies to all information collected through our services, which includes our websites and mobile applications, as well as any related email, marketing, sales, or events. If there are any terms in this privacy policty that you disagree with, discontinue use of our services immediately.

Information Collected

We collect different types of personal information from our users to provide an effective and personalized user experience. Here is the specific information we collect and why:

  • Email Addresses: We collect your email address when you register an account with us. Your email is used for account management purposes, such as resetting passwords, sending notifications, and delivering other important updates. We also use your email as a unique identifier for your account.
  • Phone Numbers (optional): If you choose to provide your phone number, it will be displayed on your profile. However, please note that we do not use your phone number for any other purposes.
  • Images and Videos: Our App includes a chat feature and team pages, where users can upload images and videos. These visuals help personalize your interactions and showcase team spirit.
  • Mobile Notifications: With your consent, we may access and send push notifications to your mobile device to provide important app updates and other relevant information.
  • Analytics: We track usage data through Google analytics, which anonymously gives us usage information, geographic location data, crash data, and more. Google Analytics is a third-party service and its use of your information is governed by its own privacy policy. We recommend you review this policy for more information.
  • Device Information: We determine which operating system and device name you use to show you a more seamless app experience in-line with your operating system (i.e. Apple iOS, Google Android). We use device names to give you an easy way to distinguish which device notifications are active.

It's important to understand that providing the above data is not mandatory, but some functionalities of the app may not be accessible if you choose not to provide this information.

Information Usage

We use the information we collect from our users for several different purposes:

  • Account Management: We use your email address to create and manage your account. This includes sending you important notifications and updates, enabling password resets, and verifying account activity.
  • User Experience Personalization: We use your uploaded images and videos to personalize your experience within our chat feature and on team pages.
  • Communication: With your consent, we send emails and push notifications to your mobile device to provide important app updates, team alerts, game schedules, and other relevant information.
  • Analytics and Improvement: We use anonymized data collected through Google Analytics to understand how users interact with our app. This helps us identify usage patterns, detect and troubleshoot technical issues, improve app functionalities, and enhance overall user experience.
  • Device Compatibility: We use information about your operating system and device name to optimize our app's interface and functionalities for your specific device, ensuring a seamless experience.
  • Compliance and Safety: We may use your information to comply with legal requirements, enforce our policies, respond to claims that content violates the rights of others, or protect anyone's rights, property, or safety.

Information Sharing

SapphireNW respects your privacy and the confidentiality of your personal information. We do not share, sell, rent, or otherwise disclose your personal information to any third parties for their marketing or other purposes without your explicit consent.

There are, however, circumstances under which your information may be disclosed:

  • Legal Requirements and Law Enforcement: We may disclose your personal information if required by law, regulation, legal process, or a governmental request. We may also share your information if we believe it's necessary to detect, prevent, or address illegal activity, fraud, or threats to the security of our app or the rights, property, or personal safety of us, our users, or others.

Please know that we will always strive to ensure that any such disclosures are made in accordance with applicable laws and regulations.

Cookies and Tracking Technologies

Our app uses cookies, which are small text files stored on your device, to maintain your session when you're logged into our site. This means that you don't have to log in every time you visit our site, providing a smoother, more convenient user experience.

These cookies do not collect any personal information and are not used to track your location or usage information. They are strictly used for session maintenance and expire when you close your browser or logout of your session.

By using our app, you agree to the use of these cookies. You can always disable cookies in your browser settings, but please be aware that some features of our app may not function properly without cookies.

Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

When you request to delete your account, we will remove all your personal information, including your email, phone number, and uploaded images and videos, from our systems. Please note, however, that certain information will be retained even after account deletion. This includes:

  • Team and Season History: We maintain records of team histories and past seasons to preserve the integrity of our app’s features and functionalities.
  • App Usage Statuses: We keep records of app usage data to help improve our services, ensure optimal performance, and detect any technical issues or discrepancies.
  • Chat Messages: Most chat messages cannot be deleted because they are part of the team's communication history. However, these messages will be anonymized to protect your privacy.

Please be aware that even after your request for deletion, some copies of your information may remain in our system if necessary for legal, safety, or compliance reasons.

We commit to deleting or de-identifying personal information once it is no longer required, in accordance with our data retention policies and applicable laws and regulations.

Security Measures

In Short: We aim to protect your personal information through a system of organizational and technical security measures, but remember that no method of transmission or storage is 100% secure.

We are committed to protecting your personal information and have implemented appropriate technical and organizational security measures designed to safeguard your data. These measures are designed to prevent unauthorized access, use, alteration, or disclosure of your information.

However, while we strive to protect your personal information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot promise or guarantee absolute security.

We do not store passwords, and we strongly advise that you refrain from sending us sensitive information, as any other data is stored unencrypted. In case of a security breach, we will inform the relevant users and authorities as required by law.

Remember, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

User Rights

Your existing "User Rights" section seems comprehensive, however, you may want to update it to include recent data protection regulations (like GDPR and CCPA), if applicable, and tailor the rights according to the data you're processing. Here's a revised version:

User Rights

In Short: Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You may also have the right to object to how we use your data and to lodge a complaint with your local data protection authority.

  • Account Information: You can log in to your account settings at any time to review, update, or delete the information in your account. You can also contact us using the contact information provided below if you need assistance with your account information or wish to terminate your account.
  • Data Access, Correction, and Deletion: Depending on your location, you may have the right to request access to your personal data, have your data corrected, or have it deleted. However, these rights are not absolute, and we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, or comply with legal requirements.
  • Objection and Restriction of Processing: In some jurisdictions, you may have the right to object to our processing of your personal data or to restrict such processing.
  • Data Portability: In certain circumstances, you may have the right to receive your personal data in a format that allows you to transfer it to another service.
  • Withdraw Consent: If we are processing your data based on your consent, you may withdraw your consent at any time.
  • Cookies and Similar Technologies: Most web browsers accept cookies by default, but you can usually adjust your browser settings to remove or reject cookies. Please note that such actions could affect certain features or services of our app.
  • Opting Out of Email Marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. However, we may still communicate with you for service-related purposes.

If you are a resident of the European Economic Area (EEA) and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. If you are a resident of Switzerland, you can contact the data protection authorities here:

If you have any questions or comments about your privacy rights, you may email us at

International Data Transfers

Currently, all user data collected through our app is stored within the United States on Amazon Web Services (AWS) servers. AWS maintains a high standard of security and is compliant with several recognized certifications and regulations.

However, please be aware that this is subject to change and that in the future we may need to transfer your data to servers outside the United States. If this becomes necessary, we will update this privacy policy accordingly and take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.

We commit to taking appropriate safeguards to require that your personal information will remain protected in accordance with this privacy policy when it is transferred internationally.

Children's Privacy

Our app is designed for users of all ages, and we are committed to protecting the privacy of children who use our app. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.

If you are under 13, please do not provide any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13 without parental consent, please contact us immediately at

For users based in the European Union, the data protection law provides different protections, and we do not collect personal information from any users without parental consent if they are under the age of 16.

Parents and guardians can review, edit, request the deletion, or prevent further collection or use of their children's personal information or make inquiries regarding this policy by contacting us at

California Residents

If you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

Changes to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. If we make significant changes to this policy, we will notify you through an in-app notification, an email to the address we have on file for you, or through other reasonable means. The notification will occur prior to the changes taking effect and we will update the 'Last updated' date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about our collection, processing, and sharing of your personal information. Your continued use of our app after the effective date of any update to the Privacy Policy will constitute your acceptance of the updated policy.

If you disagree with any changes in this Policy, you will need to stop using our app and deactivate your account.

Contact Information

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Jake Landers, by email at, by phone at 5039262641, or by post to:

Landersweb LLC Jake Landers 14355 sw racely place tigard, OR 97224 United States

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